Your Complete Guide To Kendra Scott Customer Service
When shopping for beautiful jewelry, customer service can make all the difference. Kendra Scott understands this and offers multiple ways to connect with their support team. This guide will walk you through how to easily reach Kendra Scott customer service, ensuring you have all the information you need for a seamless shopping experience.
Introduction to Kendra Scott Customer Service
Kendra Scott is a beloved jewelry brand known for its stylish pieces and commitment to customer satisfaction. Whether you have questions about your order, need help with returns, or seek information about shipping, Kendra Scott's customer service is ready to assist you. You can reach out through various channels, making it convenient for you to get the support you need.
How to Contact Kendra Scott Customer Service
Contact Methods
Kendra Scott offers several ways to contact customer service. You can choose the method that works best for you:
- Phone: Call the Kendra Scott contact number at 1-866-677-7023 for direct assistance.
- Email: For inquiries requiring more detail, you can reach Kendra Scott email support at customerservice@kendrascott.com.
- Live Chat: Visit the Kendra Scott website for live chat support during business hours.
- Social Media: Connect with Kendra Scott on platforms like Instagram and Facebook for quick responses to your questions.
Customer Service Hours
Kendra Scott's customer service team is available to help during the following hours:
- Monday to Friday: 9 AM to 8 PM CST
- Saturday: 10 AM to 6 PM CST
- Sunday: Closed
Make sure to reach out during these hours for prompt assistance.
Kendra Scott Customer Service FAQs
Common Issues and Solutions
Many customers have similar questions. Here are a few common inquiries and their solutions:
-
How can I track my order?
- You can track your online orders through the Kendra Scott website using your order confirmation number.
-
What should I do if my item is damaged?
- If you receive a damaged item, contact Kendra Scott customer service immediately to initiate a return or exchange.
-
How do I find a store near me?
- Use the Kendra Scott store locator on their website to find the nearest location.
-
Can I change or cancel my order?
- Changes to orders can typically be made within a short window after placing the order. Contact customer service for assistance.
In-Store Returns
If you prefer to return an item in person, Kendra Scott makes it easy. You can return items to any Kendra Scott retail store. Make sure to bring your receipt and the item in its original condition.
Online Order Support
For online shoppers, tracking your order is straightforward. Log into your account on the Kendra Scott website, where you’ll find information about your order status. If you have any issues, don't hesitate to contact customer service.
Kendra Scott Return Policy
Kendra Scott has a customer-friendly return policy. You can return items within 30 days of purchase for a full refund, provided they are in original condition and packaging. This policy applies to both online and in-store purchases. For final sale items, be sure to check the details, as these items are not eligible for return.
Conclusion
Kendra Scott values its customers and strives to provide excellent support through various channels. Whether you have questions about your order, need assistance with returns, or simply want to learn more about their products, Kendra Scott customer service is here to help. Don’t hesitate to reach out if you have questions or need assistance. Happy shopping!